Shopper Experience Survey Thank you for choosing our store! Your feedback is invaluable to us as we strive to enhance your shopping experience. Please take a few moments to share your thoughts with us. About Your PurchaseHow did you hear about our website?(Required)ChooseSearch Engine (e.g Google; Bing; Yahoo)Social MediaReferralOtherOther (Please specify):(Required) Which Samsung air conditioner model did you purchase?(Required) Website ExperienceHow would you rate the navigation of this website?(Required)ChooseVery EasyEasyNeturalDifficultVery DifficultDid you find the information about the air conditioners comprehensive?(Required)Yes/NoYesNoPlease specify what additional information you were looking for(Required) Were you able to easily browse and make a purchase on your mobile?(Required)Yes/NoYesNoDelivery ProcessHow satisfied were you with the delivery process?(Required)ChooseVery SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedInstallationHave you utilised our Dealer/ Installer network to locate an installer for your new air conditioning units?(Required)Yes/NoYesNoHow satisfied were you with the available installers in your area?(Required)ChooseVery SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedPlease share any suggestions or improvements regarding our installer network:Customer ServiceWere your queries addressed promptly by our customer support team?(Required)Yes/NoYesNoPlease share any comments or suggestions for improving our customer service:Installation ProcessHow satisfied were you with the installation process?(Required)Very SatisfiedSatisfiedNeutralDissatisfiedVery DissatisfiedAny suggestions to enhance the installation experience?Overall Satisfaction and RecommendationsOn a scale of 1 to 10, how likely are you to recommend our store to others?(Required) 1 - Not Likely 2 3 4 5 6 7 8 9 10 - Extremely Likely Any additional comments or suggestions to help us improve?Thank you for taking the time to complete our survey! Your feedback is invaluable in helping us enhance our services.